What is retail property management software?

Retail property management software runs a retail property or portfolio in one place, covering building operations and maintenance, broadcast communications, visitor and delivery management, mobile access control, tenant and vendor messaging, accounting and payments integrations, and portfolio reporting. Cove is retail property management software built for retail properties and shopping centers.

How does Cove improve communication at retail properties?

Cove makes it easy to send broadcast announcements, promote events, message tenants and vendors, and gather feedback, keeping retailers informed and engaged across the property.

How does Cove handle visitors and deliveries at retail properties?

Cove manages visitor check-ins and package deliveries with modern access control, improving security and convenience for tenants, staff, and shoppers.

Who uses Cove for retail properties?

Retail owners, operators, and property management teams use Cove to streamline operations, improve communication, secure their properties, and grow the value of retail and shopping center assets.

For Retail Destinations

Run the Building.
Engage the Shopper.

Cove is retail property management software for malls, lifestyle centers, and mixed-use destinations, uniting operations, tenant engagement, and the shopper experience with compounding intelligence across every property.

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Announcement sentAll retailers

Event publishedShopper app

COI verifiedTenant, Suite 120

Inspection passedCommon areas

Cove retail property management software running a retail destination

Owners and operators of the country's leading retail destinations run on Cove.

What you can run

Retail Property Management Software for the Whole Destination.

AI COI & Vendor Routing

AI Certificate of Insurance management and automatic vendor routing so nothing lapses and the right vendor is always assigned.

Maintenance & Inspections

Preventive maintenance scheduling and inspection tracking that keep every destination running and in top condition.

Communications & Analytics

Broadcast communications and announcements, plus advanced operational analytics and reporting across the portfolio.

Store Directory & Wayfinding

Help shoppers find stores, dining, and amenities, with dining and food hall integrations across the destination.

Events, Deals & Promotions

An events calendar with ticketing, plus deals, specials, and shopper promotions that drive traffic.

Retail Tenant Portal

A tenant portal and shopper app, with marketing and shopper communications that keep retailers connected.

One platform, two sides

Run the Operation. Power the Destination.

A modern retail destination has two sides to run: the operation behind the building and the experience in front of the shopper. Cove serves both from one platform.

Property operations

Run a connected, efficient destination.

AI COI management and vendor routing so nothing lapses.
Preventive maintenance and inspections in one system.
Broadcast communications to teams and retailers.
Advanced operational analytics and reporting.

Shopper & tenant experience

A destination shoppers and retailers love.

Store directory and wayfinding across the center.
Events calendar, ticketing, and promotions that drive traffic.
Dining and food hall integrations for guests.
A retail tenant portal with shopper communications.

CoveAI

Your AI Strategy, Covered.

CoveAI runs on your portfolio data, centralized in one platform, and gets smarter every day, trained on your properties and the world's most iconic buildings. The result is revolutionary automation and benchmarking that keeps your team at the cutting edge, backed by a partner invested in your properties for the long run.

Centralized data Every building, work order, and document lives in one platform, giving AI a single source of truth.

Continuous advancement CoveAI improves with every building and every day, so your AI capability never stands still.

Revolutionary automation The repetitive work runs itself, freeing your team to focus on tenants and the property.

Industry benchmarking Measure your performance against the most iconic buildings in the world.

A true partner at every step, with a continuous working relationship that keeps your AI strategy ahead.

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Proof in market

Retail Destinations That Run on Cove.

From malls and lifestyle centers to mixed-use destinations, leading teams run their properties on Cove.

625 Atlantic Ave

Barton Creek

Bayshore Shopping Centre

Testimonials

The Teams That Run on Cove
Stay Ahead.

“

The consolidation of our tech has resulted in a savings of about $0.05 per square foot. Spread that across the size of our portfolio, and I'll let you do the math.”

Michael Aisner

Head of Property Management

RXR

“

Overall, we had an outstanding experience with Cove and would highly recommend them as a trusted resource for both work order systems and apps.”

Ryan Hursh

Asset Management

Vallarta Properties

“

Having a dedicated person to bounce ideas off of was great. The weekly meetings are wonderful for catching up on anything that came up during the week and working through issues in real time.”

Melissa Huston, CPM

Property Manager

The John Buck Company

Ready to Run a Standout Retail Destination?

See how Cove helps retail teams run property operations and engage every shopper and tenant on one platform, built for malls, lifestyle centers, and mixed-use retail, with a team that customizes the setup and stays invested from day one.

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Run the Building.Engage the Shopper.